Kvalitet u neformalnom obrazovanju odraslih - od zahteva do mogućnosti primene

Abstract

Sprovedena analiza pojedinih problema u kvalitetu u oblasti neformalnog obrazovanja (odraslih) imala je cilj da se ispitaju mogućnosti uvođenja standarda upravljanja kvalitetom, radi njegovog unapređivanja, u tom izdvojenom supsistemu obrazovanja. Traganje za mogućnostima započeto je razmatranjem pojma i funkcija standarda, a nastavljeno predstavljanjem standarda ISO 2990:2010, koji se odnosi na usluge za učenje u neformalnom obrazovanju i obukama, razmatranjem bližih uslova za sticanje statusa javno priznatog organizatora aktivnosti obrazovanja odraslih, upoređivanjem te dve vrste standarda, nakon čega smo se posvetili definicijama, elementima i karakteristikama neformalnog obrazovanja. Uvažavajući neke od osnovnih odrednica neformalnog obrazovanja, a i standarda, ponudili smo nacrt jednog mogućeg konstrukta za uvođenje standarda kvaliteta u neformalno obrazovanje odraslih.

The analysis of some issues concerning quality in the area of non-formal adult education was conducted with the aim of questioning the possibilities for introducing in this distinct subsystem of education standards of quality management in order to improve it. The search for possibilities began by considering the very term of standards and its functions, and continued by presenting standards ISO 2990:2010, which relate to learning services in non-formal education and training, by examining closer conditions for obtaining the status of a publicly accredited organizer of adult education activities. These two types of standards were then compared, after which we turned to definitions, elements and characteristics of non-formal education. By acknowledging some of the basic determinants of non-formal education, as well as the standards, we offer a draft of a possible construct for introducing quality standards in non-formal adult education.