Education and Quality of Life at Work – Towards the Prevention and Overcoming of Mobbing

Abstract

The paper defines the current phenomenon of mobbing at work, who are primary and secondary victims, who are mobbers and what is the nature of their relationship. Also, through the description of the types of mobbing, you get an insight into the conditions, relationships, and the organizational environment in which mobbing is occured, how it manifests and conducts. An integral part of this work is summarizing the causes of mobbing, drawing attention to the organization’s responsibility for its occurrence and upkeep. In order to point out the importance of solving this problem, special area is devoted to summarize the direct and indirect consequences that mobbing leaves on employee, his/her family, friends, colleagues, superiors, the organization, but also the state and society. In this way, the insight into the complexity of this phenomenon is obtained, how and to what extent it can affect the quality of life of the victim, both at work and in private life. The worrying fact is that mobbing happens very often, at all hierarchical levels, among employees of different personality, status and power profiles, so it is difficult to prove it and therefore sanction it. There are various organizations and authors who point out the significance of this problem, its prevention, ways of overcoming and sanctioning it. This paper discusses various tools, measures and strategies to combat mobbing. It highlights and emphasizes the power of education, various types of information, awareness raising, counseling, training of all employees, primarily in the prevention, but also overcoming mobbing, and thus improving the quality of life at work.